Cloud Application Manager

Managed Services Anywhere

Monitoring and administration services for any infrastructure — physical or cloud.

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Managed Services Anywhere is a key component of Cloud Application Manager, a platform enabling customer IT transformation by orchestrating the delivery of infrastructure, applications and services across multiple clouds. Manage any infrastructure from a single platform by utilizing its powerful suite of inherent features, including Application Lifecycle Management and deployment of AWS and Azure cloud instances.

On-Demand IT Management

Managed Services Anywhere includes monitoring, patching and remote administration via automation by certified IT professionals. Services may be deployed on any infrastructure, including customer on-premise data centers, other hosting providers, and any cloud environment such as AWS or Azure.

IT Expertise On-Demand

Managed Services Anywhere helps customers spend less time on IT management by managing tasks for apps and instances on any cloud or infrastructure.


Maximum uptime by leveraging Managed Services Anywhere.

Minimize Failures and Downtime

Trust CenturyLink's experienced and accountable Managed Services teams to deliver end-to-end solutions to your IT challenges and eliminate or dramatically reduce failures and downtime.


Managed Services Anywhere improves business agility

Improve Business Agility

Leverage CenturyLink's certified experts to take the heavy lifting - securing networks, managing infrastructure, and streamlining application tasks in any environment - regardless where is physically located - to decrease bottlenecks to production. Gain the same benefits whether your infrastructure is on-prem, on externally hosted on physical servers, or on any cloud platform.


Managed Services Anywhere helps save on operational overhead

Save on Operational Costs

Reduce operational overhead — particularly when it comes to expensive specialized IT staffing — so your businesses can focus on market expansion, improved customer experiences and developing new business models for a competitive advantage.

Managed Services Anywhere Features

Monitoring
  • OS and Application level monitoring including proactive and reactive support.
  • Reduce errors and enhance security
  • Leverage experts to monitor the environment, freeing you to focus on your core business needs
Patching & Updates
  • Available support for all critical and vendor-recommended patches — only OS vendor-recommended patches are installed.
  • Customers have full control to define scheduled patching cycles.
  • Automated systems track change requests, perform patch management and provide detailed reports.
Vendor & Change Management
  • CenturyLink maintains ownership and management responsibility for the customer’s underlying VM and OS.
  • Customer is freed from managing daily OS-level functions, SPLAs and licenses for Linux and Windows OSs.
  • CenturyLink takes full responsibility of the license, regardless of where the instance lives.
  • Transparency and Compliance: CenturyLink performs changes for customer on defined instances and tracks all the changes for auditing purposes.
Configuration & Access Management
  • CenturyLink takes full responsibility for user policies, administration and password management enforcement.
  • CenturyLink confirms the initial install and basic functionality using an OS image built on vendor-recommended best-practices and years of industry experience.
  • Managed instances initiate automation processes to update the OS to meet standards and requirements defined by the customer.

Use Cases

Cloud Application Manager's Managed Services Anywhere eases migration
Streamlining Cloud Migration

Migration is one of the single most problematic challenges IT departments face. Applications outgrow the original infrastructure they were deployed on. Technologies change and need to be updated or replaced. Cost considerations may also play a role in driving the decision to migrate from one type of infrastructure to another. Minimize the pain with Managed Services Anywhere.

Cloud Application Manager can be an extension of your IT Staff
Minimize IT Staff Distractions

Cloud Application Manager's Managed Services Anywhere delivers certified engineers and knowledgeable support staff at-the-ready to monitor performance, and ensure security across your infrastructure, wherever it resides. This frees up your IT staff to focus on delivering business value, without the unnecessary distraction of administrative busy work.


"We reduce errors because [Cloud Application Manager] helps us maintain dependencies consistently with a single source of management. From one place... we provision the frontend and backend services."

— Henri Cook, Engineering Manager at Rightster

Resource
Managed Services Anywhere

CenturyLink manages instances - monitor, patch and remote administration.
Includes Application Lifecycle Management for each instance.
Per instance managed.

$0.13 / hour
Platform Support

Automatically calculated as a percentage of total monthly spend on Application Lifecycle Management, Azure and AWS Cloud Services.

$100,000 or less per month 12% / month
$100,001–$200,000 per month 9% / month
$200,001–$500,000 per month 6% / month
$500,001 or more per month 3% / month

Support for Cloud Application Manager


Enterprise support for Cloud Application Manager may be obtained at a premium. Price is based on monthly Cloud Application Manager spend. Self-service support is provided via our Knowledge Base.

Email us at CloudSupport@CenturyLink.com for technical support.

Or call 844-874-5167 (US only), 00-800-7475-7474 (UK) or 001-800-7475-7474 (Singapore).

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